You need to supply the password to TransPDF, too.
Can't import password-protected PDF files. Can't export PDF: If the source document is PDF, memoQ exports the translation in plain text or in DOCX, depending on the method of the import. If you do not use TransPDF but rely on memoQ to import PDF documents, you need to live with these limitations: So, the PDF will be imported for free, and you pay when you export the finished work. TransPDF will charge you after the number of the final, translated pages that you export. After you register, you can produce 25 pages of translated PDF for free, but you need to pay for the rest. You need to pay for TransPDF: TransPDF is not free. Before you do this, you need to register with TransPDF and save your TransPDF account in memoQ. You can choose to use TransPDF in this Document import settings window. 
To make sure all PDF documents are imported successfully, even if they have text in images: Use the TransPDF service. On its own, memoQ can open them as plain text, or convert them into DOCX first, and imports the DOCX file.
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